As SumUp’s ecosystem continues to grow, so does the amount of knowledge that both new and existing merchants need to acquire in order to effectively use the various products on offer. Similarly, they are more likely to face a wider range of challenges that vary in complexity, the more features within the ecosystem they use. Therefore, our vision is to ensure that our merchants only ever contact customer support for truly complex cases that cannot be solved using technology alone.
As Lead Data Scientist, you’ll take on the unique role of building a data science and analytics function within our tribe. The function will closely collaborate with experts in data science, engineering, product, design, content and operations to deliver internal and external features that power the SumUp ecosystem. By shipping code early and often, you'll see the impact of your work on our merchants’ daily lives right away.
What you’ll do
- Use predictive analytics and machine learning techniques to solve complex problems and drive business decisions.
- Apply statistical techniques like hypothesis testing to merchant big data to help inform product decisions and shape business strategy.
- Perform exploratory analysis to define new ways to capture product usage data and identify trends and opportunities.
We believe in the everyday hero.
